3

Churn Analysis

Understand and reduce customer churn

Churn Rate Trend
Logo churn vs revenue churn over time
Churn Reasons
Why customers leave
Churn by Plan
Churn rates across pricing tiers
Churned Customers
Recent customer cancellations
CustomerCompanyPlanMRR LostReasonDurationChurned
Alex FosterBrightPathGrowth-$79Price too high8 months2026-05-18
Diana ReyesFlowStackStarter-$29No longer needed3 months2026-05-12
Kevin TranApex HQEnterprise-$199Switched to competitor14 months2026-05-08
Mia JohanssonClearBit NordicGrowth-$79Missing features6 months2026-04-29
Tyler BanksRunway OpsStarter-$29Poor support2 months2026-04-22
Sofia PetrovNimbus CloudGrowth-$79Price too high10 months2026-04-15
Ben CrawfordRidgeline DevEnterprise-$199Switched to competitor11 months2026-04-08
Luna MartinezSparkLoopStarter-$29No longer needed4 months2026-03-30